Farmer Pirates Neighborhood Drop Off Composting Terms and Conditions

Duties of the Composting Member

1. Members shall put ONLY the appropriate compost materials into their collection bins as defined by the information provided by the Farmer Pirates and through the Betterbin App.
2. Members will be respectful of drop-off spots by giving space to those dropping off scraps, cleaning up any spills, relocking the bin after use, and refraining from damage of any kind. 
3. Members will not share bin code with any family member or friend that does not live in the same household. Instead try to encourage those interested to sign up for the service themselves!
4. Members will promptly communicate any problems or suggestions directly to Farmer Pirates Compost via email at compost@farmerpirates.com

Duties of the Farmer Pirates

1. Farmer Pirates will collect food scraps on a weekly basis and compost these food scrap using safe and acceptable practices.
2. Farmer Pirates will monitor these drop off bins/locations weekly to make sure they are clean and accessible.
3. Farmer Pirates will communicate with members via email prior to removing or adding locks to the bins, as well as any changes to the lock codes.
4. Farmer Pirates shall offer the option to share some finished compost with the Member each Spring. Members must currently have active service for at least 3 months in order to receive the compost giveback. The amount of compost depends upon the amount of surplus compost available.

Recurring Payment Terms

• Members are eligible for the Free One Month Trial only once. 
• Members will be charged for service on a recurring basis by Stripe through whichever payment method was entered upon signup.
• Payment Method can be updated anytime through the Customer Portal.
• These recurring charges will remain in effect until member Requests to Cancel through the Customer Portal or by emailing compost@farmerpirates.com AND member has received confirmation in writing that service has been canceled.

Cancellation Policy

Members may cancel at any time but please note we do not offer partial refunds of any kind. Once the cancellation is submitted via the Customer Portal or in writing to ahoy@farmerpirates.com, recurring payment will be immediately canceled and members will not be charged again. The member’s subscription will remain active until the end of the current monthly term and member will have access to the tote until that time.